FAQ
What am I purchasing?
You're purchasing a digital virtual instrument. After checkout, you'll receive an instant download containing the plugin, sample library, installation instructions, and everything you need to get started.
Which plugin formats are included?
Currently, our instruments are available as VST3 for Windows and macOS.
Additional formats may be added in the future.
Which DAWs are supported?
Our VST3 plugins work with most modern DAWs, including:
- Ableton Live
- FL Studio
- Cubase
- Studio One
- Reaper
- Bitwig
- Cakewalk
- Waveform
If your DAW supports VST3 plugins, it should work.
Does it work on Windows and macOS?
Yes.
Each product page lists the minimum supported operating system versions.
Do I need Kontakt?
No.
Our instruments are standalone VST3 plugins and do not require Kontakt, Kontakt Player, or any additional sampler.
How do I install the plugin?
Every download includes a simple installation guide.
Installation only takes a few minutes.
If you run into any issues, we're happy to help.
I haven't received my download.
Downloads are available immediately after checkout and are also sent to your email.
If you can't find them, check your spam or promotions folder.
Still nothing? Contact us and we'll send you a fresh download link.
My download link has expired.
No problem.
Send us a message and we'll generate a new download link for you.
The plugin can't find the samples.
If you've moved the sample folder after installation, simply locate it when prompted by the plugin.
If you're still having trouble, contact us and we'll help you get everything working.
Can I install the plugin on multiple computers?
Yes.
You may install your purchase on your own personal computers, provided you're the only user.
Sharing your license or redistributing the files is not permitted.
Will I receive future updates?
Yes.
Bug fixes, compatibility updates, and maintenance releases are free for all existing customers.
Can I use your instruments in commercial music?
Absolutely.
You're free to use our instruments in commercial releases, films, games, television, YouTube, streaming, and client work without paying additional royalties.
Can I redistribute the samples?
No.
You may use the sounds in your own music, but you may not redistribute, resell, repackage, or include the raw samples in another instrument or sample library.
Can I use your products to train AI models?
No.
Our products may be used to create music, but the included samples and assets may not be used to train AI models, create datasets, or build competing products.
What is your refund policy?
Because our products are delivered digitally, all sales are final.
If you have any questions before purchasing, feel free to contact us—we're always happy to help.
If you experience a technical issue, we'll do everything we can to resolve it.